JM Shuttles
Privacy Policy
Last updated: 10 August 2026
Information we collect
We may collect your name, contact details, journey information, account information, quotation requests, booking details and information submitted through driver applications or contact forms.
How we use your information
We use personal information to respond to enquiries, prepare quotations, manage bookings, arrange transport, communicate trip information, process driver applications and improve our services.
Sharing of information
We only share information when necessary to provide our services, including with assigned drivers and trusted technology or communication service providers. We do not sell personal information.
Data protection
We use reasonable administrative and technical safeguards to protect personal information against loss, misuse, unauthorised access or disclosure.
Data retention
We retain information only for as long as reasonably necessary to provide our services, meet operational requirements and comply with applicable legal obligations.
Your rights
You may request access to, correction of or deletion of your personal information, subject to applicable South African law, including the Protection of Personal Information Act.
Contact us
For privacy questions or requests, email us at admin@jmshuttles.co.za.